Tell us what you think.

Every comment, compliment and complaint helps us do better.

Whether something went well or something went wrong, we want to hear it. Your feedback shapes how we care for the next person who comes to us.

Private therapy at Oakdale

What would you like to share?

Whichever it is, the same form covers it — just tell us which one you're sending.

A comment

An observation, a suggestion, or something you think we could do differently.

A compliment

Something that went well, or someone who made a difference. We pass these on to the team.

A complaint

Something that went wrong. We take these seriously and follow a set process to put things right.

Comments, compliments and complaints policy

We can provide it in Easy Read, large print, different languages and audio. Please get in touch if you need one of these.

View policy

If you need urgent help.

Our services are not designed for emergencies.
If you or someone you know is in crisis, please contact:

Emergency

999

Ambulance, police or fire

Your GP

For urgent medical advice

A&E

Nearest emergency department

NHS

111

Non-emergency medical help

Samaritans

116 123

24/7 emotional support

Childline

0800 1111

Support for under 18s

Not feedback, but still need us?

For questions about services, appointments or costs, our enquiry form is the quickest route.

Contact us