What is a Privacy Notice?

Oakdale is a 'data controller'. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you regarding how we hold and use your personal information.

How do we collect your personal information?

We may collect personal information directly provided by you or your legal representative at any time you are in contact with Oakdale and we may collect, store and use your personal information whilst you are engaged with Oakdale. We may also collect your personal information from third parties such as the NHS, commissioning authorities or through your private medical insurer.

For what purpose will we use your personal information?

In most cases, we will use your personal information to provide assessment, therapy, treatment or payment purposes. In rare cases, we may need to use your personal information to protect your (or someone else's) interests or if it is in the public interest for us to do so.

Why might we share your personal information with third parties?

We will share your personal information with third parties where required by law, where it is necessary to be able to provide you with assessment, therapy or treatment, to protect your interests (or someone else's interests) or where we have another legitimate interest in doing so.

How long will we use your information?

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal information are available in our retention policy.

When might we transfer your information overseas?

We may transfer the personal information we collect about you to countries within the European Economic Area (EEA). We may transfer personal information we collect about you to the United States of America or other parts of the world outside the UK where there has not been an adequacy decision in limited circumstances when a third party supplier has operations in such a country.

What are automated decisions?

Automated decision making takes place when an electronic system uses personal information to make a decision without human intervention. You will not be subject to decisions that will have a significant impact on you based solely on automated decision making, unless we have a lawful basis for doing so and we have notified you.

What is data portability?

The right to data portability allows you to obtain and reuse a copy of your personal data for your own purposes or for us to send the information to a new provider on your behalf (where technically feasible). It allows you to move data, copy data and transfer data in a safe and secure way without affecting its usability.

What are Subject Access Requests?

You have a right of access under the UK General Data Protection Regulation (GDPR). The right of access allows you to obtain confirmation that we are processing your personal data and to receive a copy of that personal data, together with certain supplementary information about how and why it is being used.

Cookie policy.

This cookie policy explains what cookies are, how and why we use them on our website, and how you can manage your preferences.

For more information on how we process and protect personal data, please see our privacy policy. If you have any questions about this policy, you can contact our Data Protection Officer at dpo@oakdalecentre.org.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device, remember your preferences, improve your experience and collect information about how the site is used.

There are two types:

Session cookies are temporary and are deleted when you close your browser.
Persistent cookies stay on your device for a set period, or until you delete them.

We use both, to make sure the website works properly and to help us improve it.

How we use cookies.

We use cookies for two purposes.

Essential cookies are needed for the website to work. They remember your cookie choices, keep the site secure and allow embedded videos to play. Our videos are hosted on YouTube, which sets its own cookies when a page containing a video is opened. These cookies are always active.

Analytics cookies help us understand how the website is used, which pages people visit and where we can improve. They do not identify you personally, and they are only set if you choose to accept them.

We do not use cookies to collect sensitive personal information without your consent.

Cookie name	Duration	Category	What it does
fs-consent	12 months	Essential	Records the cookie choices you have made on this site, so you are not asked again on every page.
YSC	Session	Essential	Set by YouTube when a page containing a video is opened. Used to track interactions with embedded videos and to measure advertising effectiveness.
VISITOR_INFO1_LIVE	5 months	Essential	Set by YouTube when a page containing a video is opened. Used as a unique identifier to track viewing of videos and to estimate bandwidth usage.
VISITOR_PRIVACY_METADATA	5 months	Essential	Set by YouTube when a page containing a video is opened. Stores visitor privacy settings and consent information relating to personalised advertising.
__Secure-YNID	180 days	Essential	Set by Google when a page containing a video is opened. Stores video player preferences and assists with secure sign-in and spam detection.
__Secure-ROLLOUT_TOKEN	180 days	Essential	Set by Google when a page containing a video is opened. Registers a unique identifier recording which YouTube videos have been viewed.
__Secure-ENID	13 months	Essential	Set by Google when a page containing a video is opened. Used to remember preferences such as language and search settings and, depending on your Google advertising settings, for advertising personalisation.
ytidb::LAST_RESULT_ENTRY_KEY	Persistent until cleared	Essential	Browser storage set by YouTube. Records the last video search result selected, to provide more relevant results in future.
yt-icons-last-purged	Persistent until cleared	Essential	Browser storage set by YouTube. Records when YouTube last cleared cached player icons, so the video player loads correctly.
_ga	2 years	Analytics	Set by Google Analytics to register a unique ID, used to generate statistical data on how visitors use the website.
_ga_9QJL41VWJ6	2 years	Analytics	Used by Google Analytics 4 to record how many times you have used the website, and the dates of your first and most recent visit.

Your cookie choices.

When you visit our website for the first time, you will see a cookie banner explaining how we use cookies and giving you the choice to accept or reject them.

Analytics cookies are switched off by default. They are only set if you choose to accept them.

Essential cookies, including those set by embedded YouTube videos, are set when you visit the site and cannot be switched off here. If you would prefer these were not set, you can watch our videos directly on YouTube rather than on this website, or block them using your browser settings.

You can change or withdraw your consent at any time using the Preferences button at the bottom of every page, or through your browser settings.

Most browsers also let you block or delete cookies. To find out how, visit allaboutcookies.org or the ICO's guidance on cookies and similar technologies.

Please note that blocking certain cookies may affect how our website works.

Updates to this policy.

We review this cookie policy every year, or sooner where needed. We may update it to reflect changes in legislation, regulatory guidance or how our website works. Any updates will be published here, so please check back from time to time.

Contact us.

If you have any questions about this cookie policy or how we use cookies, please contact our Data Protection Officer:

Oakdale Group Data Protection Officer11 Cardale CourtCardale ParkHarrogateNorth YorkshireHG3 1RY

dpo@oakdalecentre.org