The question parents ask us most often is not about the assessment itself. It is how do I explain this to my child. In this video, Dr Jess Guilding, Clinical Lead for Children and Young People, shares a compassionate framework for those conversations, whether you are still on a waiting list or have just received a formal diagnosis.
You know how your child processes information. You know the emotional weight these conversations carry. That expertise comes first, before anything a clinician can offer you.
Children have vastly varying communication profiles, and some of what follows assumes a certain level of verbal or cognitive understanding. If your child has an intellectual disability, a speech and language delay or alternative communication needs, these steps will need to be adapted.
We do not believe in rigid scripts, because we believe in honouring every child's unique voice.
If you are on a waiting list, or you simply suspect your child is neurodivergent, you do not need to wait for a piece of paper to start having open, validating conversations.
When you notice them struggling with sensory overload, emotional regulation or the expectations of school, name it gently and without judgement. Everyday language works best:
"I notice that loud room feels really uncomfortable for your ears."
"I can see your brain has got so many brilliant ideas that it feels really hard to sit still right now."
This shifts the narrative away from a character flaw. It tells your child you are a detective working alongside them to understand their world, rather than a critic trying to change their behaviour.
Once a diagnosis is confirmed, our aim is to present it through a balanced, neuroaffirmative lens. It is a natural difference in brain wiring, not a medical deficit.
For younger children, keep the language concrete, honest and grounded in their everyday reality. Something like:
"We talked to some specialists and we found out you have an autistic brain. That means your brain is uniquely wired. It makes some things, like your incredible memory or your art, much easier for you. It makes other things, like waiting or big changes, a bit harder. Our job now is to find the right tools for the harder parts."
Presenting this as a neutral, permanent blueprint builds early self-acceptance rather than internalised shame.
It is very easy for a child to conclude they are broken if the only thing they ever hear about is what they find difficult.
In your day to day conversations, actively highlight their strengths. Celebrate their capacity for deep focus when something genuinely interests them, their creative problem solving, their honesty, their passionate interests.
Their brain profile is a package deal. The very traits that make a classroom tricky are often the traits that make them exceptional.
Every child matures and communicates at a different rate, so we handle the diagnostic feedback meeting with age dependent protocols that keep you in control.
For secondary school children, we will always consult you and ask whether your teenager would like to attend. For some young people this is genuinely empowering. It gives them direct agency over their own identity and lets them ask our clinicians questions themselves.
For primary school children, the choice is yours. Many parents choose to come on their own, which gives you a private, safe space to process your own feelings, ask the technical questions and then find your own way to have a gentler conversation at home, in your own time.
If you decide to share the diagnosis at home but feel anxious about getting it right, or you are unsure how to adapt any of this for a child with complex learning or communication needs, you are not on your own.
During your feedback meeting, our clinicians will spend time thinking it through with you. We can map out exact phrases, recommend neuroaffirmative children's books, or look at visual communication tools, so you can introduce the diagnosis in a way that feels safe, reassuring and celebratory for your child's particular mind.
This is not a single dramatic announcement. It is a continuous conversation that will grow, shift and deepen as your child matures.
Encourage them to tell you how they feel, whether that comes through words, behaviour or visual aids. Help them work out which strategies make them feel calm. Model self-acceptance every day.
As they grow, their understanding will grow too, and keeping the door open means they always feel safe coming to you.
Ultimately, these conversations move a child away from wondering "why am I so bad at this" and towards knowing "my brain just processes this differently, and that is completely okay".
We are here to support your whole family, with the clinical framework, the diagnostic clarity and the therapeutic tools to turn an assessment into a foundation for long term confidence and self-advocacy.
Our clinical team can talk through your options and help you work out the right next step, whether that is for you or for someone you care about.